Terms of Service

These Terms of Service ("Terms") govern your use of the Boatcatch website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms. This agreement is governed by the laws of Australia.

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1. Acceptance of Terms

By using this website or purchasing our products, you confirm that you are at least 18 years of age and agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our website.

2. Use of Website

You agree to use our website only for lawful purposes. You must not misuse our website by knowingly introducing viruses or other malicious material, or attempt to gain unauthorised access to our systems.

3. Products and Pricing

We make every effort to ensure that product descriptions and pricing on our website are accurate. Prices are listed in Australian dollars (AUD) and include GST where applicable. We reserve the right to change prices or product availability at any time without notice.

4. Orders and Payment

When you place an order, you will receive an order confirmation email. This does not guarantee acceptance of your order. We reserve the right to refuse or cancel any order for reasons including product unavailability or pricing errors. Payment must be received in full before dispatch.

5. Shipping and Delivery

We aim to dispatch orders within 2-5 business days within Australia. Delivery times may vary depending on your location and the shipping method selected at checkout. Shipping costs are calculated at checkout based on order size and destination. International orders are charged in Australian dollars without Australian GST. Import duties, taxes (such as VAT) and customs fees may be charged by the destination country on delivery and are the responsibility of the buyer. We are not responsible for delays caused by couriers or circumstances beyond our control.

6. Returns and Warranty

Under Australian Consumer Law, our products come with guarantees that cannot be excluded. You are entitled to a replacement or refund for a major failure and compensation for other reasonably foreseeable loss or damage. Products may also come with a manufacturer's warranty. To arrange a return, please contact us via our Support page prior to sending any items back.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Boatcatch or its licensors and is protected by Australian and international copyright and trademark laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.

8. Limitation of Liability

To the maximum extent permitted by law, Boatcatch is not liable for any indirect, incidental, or consequential loss or damage arising from your use of our website or products. Nothing in these Terms excludes, restricts, or modifies any consumer guarantee under the Australian Consumer Law that cannot lawfully be excluded.

9. Governing Law

These Terms are governed by the laws of Australia, and you submit to the non-exclusive jurisdiction of the courts of Australia for any disputes arising from these Terms or your use of our website.

10. Contact Us

If you have any questions about these Terms, please contact us at info@boatcatch.com or via our Contact page.