Privacy Policy

Boatcatch ("we", "us", or "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase our products. Last updated: 31 July 2026.

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1. Information We Collect

We may collect personal information such as your name, email address, postal address, phone number, and payment details when you place an order, contact us, or subscribe to our newsletter. We may also automatically collect technical information such as your IP address and browsing behaviour through cookies and similar technologies.

2. How We Use Your Information

We use your personal information to process and deliver your orders, provide customer support, communicate updates about our products, improve our website and services, and comply with our legal obligations. We do not sell your personal information to third parties.

3. Disclosure of Your Information

We may share your information with trusted third parties who assist us in operating our business, such as payment processors, shipping providers, and IT service providers, all of whom are required to keep your information confidential. We may also disclose information where required by law.

4. Data Security

We take reasonable technical and organisational measures to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Access and Correction

You have the right to request access to the personal information we hold about you and to request correction of any inaccurate information. To make a request, please contact us using the details below. We will respond within a reasonable timeframe in accordance with the APPs.

6. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can manage or disable cookies through your browser settings, although this may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at info@boatcatch.com or via our Contact page. We are committed to resolving any privacy concerns promptly.